Delivery Information

Our order cutoff time is 3 p.m., meaning that if you place and pay for your order before 3 p.m., it will be dispatched on the same day. If not, they will be sent on the next working day.

All our shipping options come with comprehensive tracking and insurance.

Please note: Orders placed on Saturday or Sunday will be dispatched on Monday.

We strive to dispatch all orders received by 2 p.m. on the same day. However, this is not always possible, especially on busy days. If your order is not shipped the same day, it will be dispatched the next working day.

We cannot guarantee precise delivery times or days; shipping notifications should be regarded as estimates only.

Exceptions for Mondays:
We cannot always guarantee that all orders will be shipped on Mondays. Due to the high volume of orders after the weekend, your order may be dispatched on Tuesday. If Monday is a bank holiday, this policy will apply to orders on Tuesday.

Orders with a large quantity of vaping products may cause a one-day delay in delivery. Deliveries of vaping products on Saturdays may also be delayed, depending on the size of the order.

If you need to add more products to an unfulfilled order, you can place a second order before 2 p.m. and select “Warehouse Pickup” at checkout so that you do not have to pay for delivery twice. We will then consolidate these two orders.

Regarding Shipping Costs:
Within the UK – £3.99 (for orders under 2 kilograms)
*Shipping costs for orders over 2 kilograms will increase slightly; specific shipping costs will be displayed on the order page for your reference.

Other countries outside the UK – £10 (for orders under 2 kilograms)
*Shipping costs for orders over 2 kilograms will increase slightly; specific shipping costs will be displayed on the order page for your reference.

We Pledge to You:

We are on a mission to redefine your vape journey, and our shipping process is carefully designed to deliver your chosen vape products quickly and securely. Once your order is confirmed, our diligent team springs into action, meticulously preparing your items for dispatch.

Timeliness is the hallmark of a premium delivery service, and we take pride in our commitment to swift deliveries. Through strategic partnerships with reliable carriers, we strive to ensure that your orders reach you promptly, meeting your expectations of acquiring your sought-after vape essentials without unnecessary delays.

In the era of instant information, we recognize the importance of transparency in tracking your deliveries. With our user-friendly tracking system, you can monitor the progress of your package at every stage of its journey. Witness the journey of your order from our facility to your doorstep, staying informed and empowered for a peace of mind and eager anticipation.